i89 icd's commitment to responsible gaming
Entertainment is only truly enjoyable when kept within limits. i89 icd believes every player has the right to play consciously, safely, and within their means. On this page you will find out how to set your own limits, recognise early warning signs, and get help when needed.
Gaming is for fun, not stress
At i89 icd we see gaming as a leisure activity — not a source of income or an escape from everyday problems. Before taking part in online casino or sports betting, every player should keep in mind that there is always a chance of losing. You should never bet money whose loss would create hardship in your daily life.
Before using our platform, please read our Terms and Conditions carefully, as they contain detailed information on gaming limits, account rules, and player responsibilities. Building healthy gaming habits is entirely in your hands — and i89 icd is here to support you along the way.
Please note that only persons aged 21 or above may participate on our platform. This age verification rule is strictly enforced. We are always vigilant to ensure no minor can access the platform. If a minor in your household uses your device, use a strong password and device lock to prevent access to your account.
Set your own limits
i89 icd gives players a set of practical tools to monitor their own gaming activity and set the limits they need.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately and prevents you from exceeding your budget.
Session Time Limit
Set a time limit for how long you play in one sitting. When the time is up, the system will automatically alert you and log you out if necessary.
Self-Exclusion
You can suspend your account for a set period — from 30 days to 1 year. Permanent self-exclusion is also available. No bets can be placed during this period.
Activity History
You can view all your betting and casino activity, and full details of deposits and withdrawals, at any time. Understanding your own patterns is the first step toward responsible gaming.
Loss Limit
Set a limit in advance so that no further bets are placed after a certain amount has been lost. This protects you from making large, impulsive losses.
Taking a Break
If you feel you need a pause, you can take a cooling-off period of 1 day to 6 weeks. During this time your account remains active, but you cannot place bets or make deposits.
Recognise the early warning signs
Gaming problems do not appear suddenly — they develop gradually. If you or someone close to you shows the signs below, do not delay in seeking help.
- The amount you bet keeps increasing and you need more money than before to feel the same level of excitement.
- You feel driven to play again and again to recover lost money — and breaking out of this cycle feels difficult.
- You are giving gaming more importance than family, friends, or work, and struggling to meet everyday responsibilities.
- You are hiding your gaming activity from family or people you know, or lying about it.
- You are using money meant for essential expenses — such as bills, food, or medicine — for betting.
- You have tried to stop or reduce gaming but keep failing; you feel stressed or restless about it.
- When you cannot play or when you lose, you feel irritable, moody, or have trouble sleeping.
- You are borrowing money or spending savings for gaming; your financial difficulties are growing.
A few self-assessment questions
Ask yourself the questions below. If most of your answers are "yes", consider seeking help.
These questions are only to raise your own awareness. They are not a substitute for professional assessment — if you are unsure, speak with a professional counsellor.
Where to find support
Asking for help is not a sign of weakness — it takes courage. You can get the support you need through any of the channels below.
i89 icd Live Chat
Contact our 24/7 live chat support at any time of day. You can speak in Bengali. Immediate assistance is available for self-exclusion or setting limits.
Email Support
You can explain your situation in detail by email. Our team responds in both Bengali and English. All communication is handled with full confidentiality.
Family and Friends
Share what you are going through with a trusted family member or close friend. The support of someone close can be your greatest strength in this situation.
Professional Counsellors
Speak with a psychiatrist or counsellor. Mental health professionals and addiction counsellors in Bangladesh provide confidential support.
Contact i89 icd Support
i89 icd's Responsible Gaming Commitment
We believe that building a healthy gaming culture is the responsibility of the platform, not just the player. That is why i89 icd continually improves its safety tools, trains its support team, and works to keep players informed. Our goal is simple — for every player to enjoy gaming responsibly, safely, and with enjoyment.
Read our Privacy Policy to learn how your personal information and gaming history are kept secure.
Build healthy gaming habits
Whether before or after registering at i89 icd, following a few simple rules will keep gaming enjoyable at all times. These are common-sense guidelines, but they are easy to forget in the excitement of gaming.
Set a specific budget before each session. Only play with money that, if lost, will not affect your household.
Decide how long you will play before you start. Take regular breaks and avoid long sessions. Do not put gaming ahead of sleep or meals.
Do not play while drinking alcohol, taking medication, or when you are very tired. Sound judgement is necessary for making responsible decisions.
Gaming is not an alternative to income. Do not play expecting to win — play only for entertainment. A win is a bonus; a loss is normal.
Maintain other interests and activities in your life outside gaming. Keep a balanced relationship with your family, friends, and your own wellbeing.
Keep your device secure so that children or minors in your home cannot access your account. This is both a legal and an ethical responsibility.
Questions about responsible gaming
Visit our FAQ page to learn more about responsible gaming. The most common questions are answered below.