i89 icd Privacy Policy
At i89 icd, the security of your personal information is our top priority. This policy describes in detail how we collect, use, and keep your data safe.
As a trusted online gaming platform, i89 icd is firmly committed to protecting the privacy of your personal information. This Privacy Policy ("Policy") applies to your use of our website and all related services. By creating an account or using our services on this platform, you are considered to have agreed to this Policy.
i89 icd's Terms and Conditions and this Privacy Policy should be read together, as both documents govern our relationship with you. In the event of any conflict, the provisions of this Policy will take precedence.
1. Data Collection — What Information We Store
1.1 Information Provided at Registration
When creating an account at i89 icd, you provide the following information:
- Full name and date of birth
- Valid email address
- Mobile number
- Preferred username and password
- Residential address
This information is essential for identity verification (KYC), age confirmation, and account management. We only allow persons aged 21 and above to open an account.
1.2 Transaction Information
During deposits and withdrawals, your mobile banking details — such as your bKash, Nagad, Rocket, or Upay account number — are stored. However, we never store your mobile banking PIN or password.
1.3 Automatically Collected Information
When you use the i89 icd website or app, the following information may be collected automatically:
- IP address and device identifier information
- Browser type and operating system details
- Time of access and usage patterns on the platform
- Cookie and session data
- Gaming activity logs and betting history
2. Purpose of Data Use
i89 icd uses your collected information only for the legitimate purposes listed below:
Account Management: Your information is used to create, verify, manage, and secure your account.
Transaction Processing: Your information is used to carry out deposits, withdrawals, and other financial activities.
Service Improvement: Usage data is analysed to improve the platform experience and resolve technical issues.
Security: Your information is used to prevent unauthorised account access, fraud, and illegal activities such as money laundering.
Customer Support: Your information is used to resolve your issues quickly and effectively via live chat or email.
Responsible Gaming: Gaming behaviour is monitored to comply with the responsible gaming guidelines, and precautionary measures are taken where necessary.
Communications: Your contact details are used to send important updates, policy changes, and relevant notifications.
3. Cookie Policy
i89 icd uses cookies and similar tracking technologies to keep the website and app running smoothly. Cookies are small data files stored in your browser that make it easier to log back in and provide a personalised experience.
3.1 Types of Cookies
- Essential Cookies: These ensure the basic functions of the platform without which the service cannot work properly.
- Performance Cookies: These analyse website usage patterns to help improve service quality.
- Functional Cookies: These remember your preferences, such as language selection and login details.
- Advertising Cookies: These are used to show relevant notifications based on your interests.
3.2 Cookie Control
You can accept or decline cookies at any time by changing your browser settings. However, disabling essential cookies may limit some functional features of the platform.
4. Data Sharing with Third Parties
i89 icd never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We use trusted third-party services for payment processing, identity verification, and technical infrastructure management. These partners receive only the information necessary to provide their specific services and are bound by strict confidentiality agreements.
4.2 Legal Obligations
We may be required to disclose information in response to applicable laws in Bangladesh, court orders, or legitimate requests from government authorities.
4.3 Fraud Prevention
Information may be shared with relevant authorities to assist in investigations into money laundering, fraud, or other criminal activity.
5. Data Security Measures
To ensure the security of your information, i89 icd employs industry-standard technical and organisational security measures:
- SSL Encryption: All data transmitted via the website and app is encrypted using SSL (Secure Sockets Layer) technology.
- Secure Data Storage: Stored data is kept on secured servers, and regular security audits are conducted.
- Access Controls: Only authorised personnel can view your personal information, and they operate under strict confidentiality agreements.
- Two-Factor Verification: OTP-based verification is used when accessing your account.
- Periodic Reviews: Our security procedures are regularly reviewed and updated.
6. Data Retention Period
i89 icd retains your personal information only for as long as necessary. Generally:
- Data for active accounts is retained for the entire duration the account is in operation.
- Even after an account is closed, certain information may be retained for a specified period for legal, regulatory, and dispute resolution purposes.
- Transaction records must be kept for a period determined by applicable financial regulations.
- Cookie and session data is generally retained for a short period and is automatically deleted after a set time.
7. User Rights
As a user of the i89 icd platform, you have the following rights regarding your own information:
7.1 Right to Access
You may request to know what information we hold about you.
7.2 Right to Rectification
You have the right to request corrections if there are any errors or inaccuracies in your personal information.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, if some information is required to be retained due to legal obligations, deletion may not be possible.
7.4 Right to Restrict Processing
In certain cases, you may request that the processing of your information be limited.
7.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our customer support team. Our support team provides assistance in both Bengali and English, 24/7 via live chat and email. You may also visit our FAQ section for general information.
8. Protection of Minors' Data
i89 icd strictly enforces a 21+ age limit. We do not knowingly collect or store personal information from any minor. Age verification is a mandatory step in the registration process.
If we become aware that a minor's information has been collected by mistake, we will immediately delete that information and close the associated account.
9. Third-Party Links and Platforms
If the i89 icd platform contains links to third-party websites, those sites have their own privacy policies and we are not responsible for their data practices. It is your responsibility to read their privacy policy before visiting any third-party site.
10. Policy Changes
i89 icd reserves the right to update this Privacy Policy at any time. For significant changes, we will:
- Display a notice on the platform.
- Send a brief message to your registered email.
- Update the "Last Updated" date on this page.
If you continue to use the platform after any changes, you will be considered to have agreed to the updated policy.
11. Contact and Complaints
If you have any questions, comments, or complaints regarding this Privacy Policy, please contact us directly:
- Live Chat: Available 24/7 via the platform's live chat
- Email: [email protected]
Our team provides support in both Bengali and English, and all complaints are given due consideration.
Contents
Have a question?
View FAQ